Case study

    How OnePay transformed its payment infrastructure with Akua

    Akua offered OnePay a modular, omnichannel, and multi-rail solution that radically simplified its operation.

    95% reduction in operational load

    Integration in hours

    Higher approval rate

    Optimized costs

    The Challenge

    An efficient operation in a complex environment

    OnePay is a B2B platform that enables companies in sectors such as public services, finance, and real estate to collect, charge, and disburse funds automatically, minimizing operational friction. However, its growth was limited by:

    • Fragmented infrastructure and multiple external integrations
    • High degree of manual processes in onboarding, management, and reconciliation
    • Low approval rate with existing processors
    • Cost structure not adapted to end customers
    • Difficulty scaling without restructuring the stack
    App OnePay en un celular junto a su tarjeta de pago

    The Solution

    Cloud-native and API-first payment infrastructure

    Akua offered OnePay a modular, omnichannel, and multi-rail solution that radically simplified its operation

    Acquiring-as-a-Service (AaaS)

    White-label infrastructure without licenses or complex integrations.

    Simplified the regulatory and technical complexity of integrating directly with card networks

    Unified API and clear documentation

    A single API for the whole world, without multiple integrations or scattered documentation.

    Integration in 8 hours, without technical friction or complex learning curve

    Flexible merchant management dashboard

    Manage everything from an intuitive interface.

    Eliminated manual edge cases and enabled scaling without affecting existing operations

    Back office automation

    Automated reconciliations and reports without manual intervention.

    95% reduction in internal operational processes

    Cost optimization from the network

    Direct connection with payment networks that reduces costs.

    Facilitated adoption in sectors where costs were a barrier

    Omnichannel and multi-rail support

    Add new channels and payment methods without changing your existing infrastructure.

    Greater coverage, without changes to branch or merchant logic

    El caso de estudio narrado por sus protagonistas

    Camilo Fonseca, de OnePay, cuenta cómo cambió su operación con Akua.

    El diferencial

    Akua's technical and strategic differentiators

    • Cloud-native payment infrastructure, no dependency on legacy systems
    • Support for alternative payment methods and emerging channels
    • Modular API: one integration, multiple capabilities
    • MCP + AI: intelligence applied to approval, fraud, and transaction flow
    • Centralized and customizable dashboards per merchant
    • 24/7 support with regional focus: Colombia, Mexico, Brazil, Argentina, Chile, and Uruguay
    Esferas iridiscentes sobre fondo lavanda
    Camilo Fonseca, co-founder of OnePay

    Camilo Fonseca

    Co-founder of OnePay

    OnePay
    "We went from an operations-led operation to a technology-led one."

    95% reduction in operational load

    Integration in hours

    Higher approval rate

    Optimized costs

    Ready to scale like OnePay?

    Integration in hours, AI-powered operations, higher approval, and optimized costs. Schedule a demo and discover how Akua drives your growth.