Notifications & Webhooks

    Smart Notifications and Alerts

    Optimize incident resolution with a real-time notification system that connects your agents with the right information at the right moment.

    Real-time notifications

    All the context, at the right moment

    Our notifications and alerts solution lets you manage the entire flow centrally, ensuring traceability, control and a more agile experience for both the team and the end customer.

    Assign and follow up cases per agent

    Each notification can be assigned to an agent with full lifecycle traceability.

    Notify resolutions and state changes

    Automatic alerts on state changes for transactions, disputes and settlements.

    Generate alerts on critical events

    Configurable rules to alert on fraud thresholds, service failures and SLAs.

    Reduce operational response times

    Smart prioritization and routing of notifications to the right team.

    Improve coordination across teams

    Centralized inbox with filters by type, priority and resolution state.

    WEBHOOK DELIVERY

    Event triggered
    Payload signed
    Delivered
    Acknowledged

    POST https://api.client.com/webhooks

    {

      "event": "payment.completed",

      "payment_id": "pay_7x8k9mN2qR",

      "amount": 59280,

      "currency": "USD",

      "timestamp": "2026-03-08T14:22:01Z"

    }

    Webhooks

    Enterprise-grade webhooks

    Receive events in real time with cryptographic signatures, automatic retries and full observability over every delivery.

    HMAC-SHA256 signature

    Each payload is cryptographically signed to verify authenticity and integrity.

    Automatic retries

    Up to 15 retries with exponential backoff. No event is lost.

    Per-event filtering

    Subscribe only to the events you need: payments, disputes, settlements, merchants.

    Logs and debugging

    Full history of every delivery with request, response, headers and latency.

    Delivery in < 500ms

    p95 latency under 500ms for critical payment events.

    +80 event types

    Full lifecycle coverage: payments, refunds, chargebacks, settlements, merchants, KYC.

    Event catalog

    +80 real-time events

    Full coverage of the lifecycle for payments, settlements, disputes, merchants and more.

    Payments

    payment.created
    payment.completed
    payment.failed
    payment.refunded

    Settlements

    settlement.completed
    settlement.pending
    settlement.failed

    Chargebacks

    chargeback.opened
    chargeback.won
    chargeback.lost
    chargeback.evidence_required

    Merchants

    merchant.created
    merchant.approved
    merchant.suspended
    merchant.kyb_completed

    Connect your operation in real time

    Configure webhooks and smart notifications so your team never misses a critical event.