CUSTOMER INTELLIGENCE

    Customer Intelligence

    Segment and classify your merchants' end customers based on transactional behavior. Automatically assign tiers like Gold, Platinum or Silver and detect retention opportunities with predictive analytics.

    0Automatic customer segments
    +0%Retention increase with AI actions
    0Advance in churn prediction
    0Manual rules needed
    Intelligence dashboard

    Know your buyers

    Automatic segmentation, predictive CLV and real-time transactional behavior analysis for your merchants.

    Akua Customer Intelligence dashboard view 1Akua Customer Intelligence dashboard view 2
    1,204Segmented customers
    $98.4KAverage CLV
    +34%CLV growth
    4Automatic segments
    AI Capabilities

    Insights that drive action

    Automatic segmentation

    AI that groups customers by purchase behavior, frequency and value. No manual rules.

    Customer Lifetime Value

    Future value prediction for each customer with models trained on LATAM data.

    Churn prediction

    Detects customers at risk of abandoning 30 days in advance. Trigger automatic retention campaigns.

    Product analysis

    What sells most, when and to whom. Automatic cross-sell and upsell based on behavior.

    Temporal patterns

    Peak hours and days by segment. Optimize campaign schedules and staffing.

    Automated actions

    Connect with Promotions Engine to launch automatic campaigns when a customer changes segment.

    From data to
    decisions in seconds

    Activate Customer Intelligence and start knowing your buyers from day one.